Devonport City Council, Australia

Devonport City Council, situated on the north-west coast of Tasmania, identified a need for talent management software within its organization. Under its existing framework, many employees had not been appraised for several years, while some were yet to undergo a formal evaluation process. Its system was time-consuming and paper-based, and did not adequately track accountability.

After looking at several software solutions, the council chose CAMMS’ talent management system, which could seamlessly integrate with the CAMMS strategy execution system that it was already using.

A trial with senior management was successful, and then the council decided to roll out the system to its entire workforce.

The council was easily able to link Key Performance Indicators (KPIs) and objectives to its Annual Plan, ensuring employees were aligned with organizational strategy.

Since implementing CAMMS’ software, the council’s completion rate of employee appraisals has risen from 24 per cent to 100 per cent.

HR Coordinator Jacci McDougall said the system was a success with all staff.

“Previously we didn’t have a methodology that could apply to all users, but CAMMS’ talent management capability gives us the consistent approach we require,” she said.


“The self-assessment phase is great as employees actually get to assess themselves on how they feel they are performing.”

Jacci McDougall, HR Coordinator